1. General
- RM Sunshine Traders is a registered private limited company based in Lahore, Pakistan.
- We deal in groceries, cosmetics, crockery, and other household items.
- All products are sold as per availability and listed prices.
2. Pricing & Payment
- All prices are in Pakistani Rupees (PKR) and are inclusive of applicable taxes (if any).
- We accept cash, card payments, and mobile wallet transfers.
- Prices and promotions may change without prior notice.
3. Orders & Delivery
- Orders can be placed via phone, WhatsApp, or in-store.
- Deliveries are made only to selected areas (see Shipping Policy).
- RM Sunshine Traders is not responsible for delays caused by factors beyond our control (e.g., weather, road closures, etc.).
4. Return & Refund Policy
- Items must be returned within 3 days with proof of purchase for a refund or exchange.
- Perishable and personal hygiene items are non-returnable unless damaged.
- See our full Refund Policy for details.
5. Product Availability
- All products are subject to stock availability.
- If an item is out of stock, we may offer an alternative or inform you when it is restocked.
6. Customer Responsibilities
- Customers are responsible for providing accurate delivery information.
- Any delays or losses due to incorrect information are not our responsibility.
7. Limitation of Liability
- RM Sunshine Traders is not liable for any indirect, incidental, or consequential damages related to the use of our products or services.
- Our liability is limited to the value of the product purchased.
8. Privacy
- We respect your privacy and handle your data responsibly.
Please refer to our Privacy Policy for more details.
9. Changes to Terms
- We may update these Terms & Conditions at any time. Updated versions will be posted in-store or shared upon request.
Contact Us
For any questions regarding these terms, please contact:
📞 Phone: 0308-8137371
📧 Email: ranamuzamil8577@gmail.com
🏬 Address: Main GT Road, Rachna Town, Shell Petrol Pump, Shahdara, Lahore